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Walter Isaacson: The Real Leadership Lessons of Steve Jobs


“His saga is the entrepreneurial creation myth writ large: Steve Jobs co-founded Apple in his parents’ garage in 1976, was ousted in 1985, returned to rescue it from near bankruptcy in 1997, and by the time he died, in October 2011, had built it into the world’s most valuable company,” Walter Isaacson writes for Harvard Business Review. “Along the way he helped to transform seven industries: personal computing, animated movies, music, phones, tablet computing, retail stores, and digital publishing.
He thus belongs in the pantheon of America’s great innovators, along with Thomas Edison, Henry Ford, and Walt Disney. None of these men was a saint, but long after their personalities are forgotten, history will remember how they applied imagination to technology and business.”
“One of the last times I saw him, after I had finished writing most of the book, I asked him again about his tendency to be rough on people. ‘Look at the results,’ he replied. ‘These are all smart people I work with, and any of them could get a top job at another place if they were truly feeling brutalized. But they don’t,’” Isaacson writes. “Then he paused for a few moments and said, almost wistfully, “And we got some amazing things done.” Indeed, he and Apple had had a string of hits over the past dozen years that was greater than that of any other innovative company in modern times: iMac, iPod, iPod nano, iTunes Store, Apple Stores, MacBook, iPhone, iPad, App Store, OS X Lion — not to mention every Pixar film.”
Isaacson writes, “I once asked him what he thought was his most important creation, thinking he would answer the iPad or the Macintosh. Instead he said it was Apple the company. Making an enduring company, he said, was both far harder and more important than making a great product. How did he do it? Business schools will be studying that question a century from now. Here are what I consider the keys to his success.”
The Real Leadership Lessons of Steve Jobs
• Focus
• Simplify
• Take Responsibility End to End
• When Behind, Leapfrog
• Put Products Before Profits
• Don’t Be a Slave To Focus Groups
• Bend Reality
• Impute
• Push for Perfection
• Tolerate Only “A” Players
• Engage Face-to-Face
• Know Both the Big Picture and the Details
• Combine the Humanities with the Sciences
• Stay Hungry, Stay Foolish

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