The best problem solvers see a complex problem through multiple lenses. Here's how to become a better strategic thinker and leader yourself. In 2009, J D Wetherspoon, a chain of more than 800 pubs in the UK, was facing declining sales. Demand for beer had been down for five years. In addition, pricing pressure from super market chains was intense, and higher alcohol taxes further squeezed its already tight margins. What would you say is the company's real business problem?
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